Technology Executive & Programme Leader

Chloe Kim

20+ years shaping the full spectrum of IT — from engineering foundations to executive programme leadership.

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20+ Years in Industry
6+ Disciplines Mastered
3 Product Generations Led
40+ Engineers Managed

A career defined by breadth and depth.

With more than two decades embedded in the global technology sector, I have built a career defined by its remarkable breadth. Few professionals can claim genuine expertise spanning software engineering, technical support, marketing strategy, go-to-market execution, hardware product management, and enterprise programme governance.

Every role has been a deliberate choice to understand the full lifecycle of technology — from the code that powers a product to the customers who rely on it.

I bring a systematic, data-informed mindset to every challenge. Whether establishing a PMO from the ground up, navigating complex cross-functional GTM motions, or aligning hardware and software roadmaps, I operate with clarity, precision, and a relentless focus on outcomes that endure.


A journey across the entire value chain.

2019 — Present

Head of PMO & Programme Excellence

Enterprise IT Group

Built and scaled the enterprise PMO practice, establishing governance frameworks, delivery standards, and executive reporting across 12 concurrent strategic programmes. Led a cross-functional team of 30+ programme managers, driving on-time delivery rates above 92% across a $400M+ portfolio.

PMO Governance Executive Reporting Portfolio Management

2015 — 2019

Senior PGM & Solution PM — Hardware & Platform

Global Technology Firm

Managed full lifecycle programme governance for next-generation hardware platforms and enterprise software solutions. Coordinated engineering, supply chain, QA, and commercial readiness across APAC and North America, delivering three flagship product generations ahead of schedule.

HW Product Platform PM APAC Cross-functional

2011 — 2015

Solution GTM Lead & Marketing Strategy

IT Solutions Division

Defined and executed go-to-market strategy for an enterprise solutions portfolio spanning cloud, security, and infrastructure. Crafted positioning frameworks and launch playbooks that drove consistent double-digit revenue growth quarter-over-quarter.

GTM Strategy Market Positioning Revenue Growth B2B Marketing

2007 — 2011

Technical Support Engineering Manager

Technology Services

Led a regional technical support organisation of 40+ engineers across financial services, telecom, and government verticals. Reduced mean time to resolution by 38% through systematic process redesign and knowledge management. Built the escalation bridge between field support and R&D.

Technical Support Team Leadership Process Design Customer Success

2003 — 2007

Software Engineer

Technology R&D

Began career developing embedded systems and enterprise middleware. Contributed to three commercially shipped products, gaining deep fluency in the full software development lifecycle. Earned early recognition for bridging technical teams with business stakeholders.

Software Engineering Embedded Systems SDLC Middleware

Six disciplines. One integrated leader.

01

Programme & Portfolio Governance

Designing PMO frameworks that bring clarity, accountability, and strategic alignment to complex, multi-stakeholder programmes at enterprise scale.

02

Product Management — HW & Solutions

End-to-end ownership of hardware and software solution roadmaps: insight, requirement definition, engineering alignment, and commercial launch readiness.

03

Go-to-Market Strategy

Translating technology capability into compelling market narratives and executable launch plans that connect product value directly to customer outcomes.

04

Cross-functional Leadership

Uniting engineering, commercial, and operations teams behind shared goals — with communication calibrated to every audience from individual contributor to C-suite.

05

Technical Depth & Fluency

A software engineering foundation that enables authentic dialogue with development teams, accelerates problem resolution, and builds lasting trust at the working level.

06

Strategic Marketing & Positioning

Competitive intelligence, value proposition design, and integrated marketing planning for complex B2B technology solutions in competitive global markets.

Proficiency across disciplines.

Leadership & Management

PMO Design & GovernanceExpert
Cross-functional LeadershipExpert
Executive Stakeholder ManagementExpert
Risk & Change ManagementAdvanced

Product & Technology

HW & Solution Product ManagementExpert
Roadmap & Lifecycle PlanningExpert
Technical Support OperationsExpert
Software Development & ArchitectureAdvanced

Strategy & Commercial

Go-to-Market StrategyExpert
Portfolio & Budget ManagementExpert
Marketing Strategy & PositioningExpert
Competitive IntelligenceAdvanced

Frameworks & Certifications

PMP / PRINCE2Certified
Agile / SAFe / ScrumCertified
OKR / Balanced ScorecardAdvanced
ITIL Service ManagementAdvanced

Open to strategic advisory, executive leadership, and board-level programme governance engagements.

  • Based Seoul, South Korea · Available Globally
  • Email chloe.kim@professional.com
  • LinkedIn linkedin.com/in/chloekim-it
  • Languages Korean (Native) · English (Business Fluent)